All the best to you

All the best to you and yours from all of us at VNet Professionals Inc. Wishing you a prosperous and a very Happy New Year 2011!!!

This year all I can

This year all I can show for it is one dollar. I am looking for a 110% improvement in 2011. Does that means 110 dollars? I’m optimistic.

Hurry! The free $5 c

Hurry! The free $5 coffee card offer ends at 5PM PST! Find the pumpkins on www.vnetpros.com

Soon sipping on a fr

Soon sipping on a free cup of coffee because I guessed the right amount of pumpkins on vnetpros.com

With all the rain an

With all the rain and weather happening, it's a good time to check your battery backup and make sure the batteries are good and ready.

We had a big lightni

We had a big lightning storm at our office yesterday, are your servers protected?

Microsoft officially

Microsoft officially unveiled Internet Explorer 9 today. It is, without question, the most ambitious browser release Microsoft has ever undertaken, despite the beta label it is an impressively polished product. Is it fast enough? Is it compatible enough? Is it cool enough to win back former IE users? You be the judge and let me know.

Tip #1:Take the time

Tip #1:Take the time to get to know your computers virus scanning component. Many issues can be prevented by setting up an automated weekly scan; after setting this up, there is no more work required on your part! Do you know how to set up your computers automated scan?

For the next 10 days

For the next 10 days, we will give you ten tips regarding the upkeep of your computer; follow these steps and ensure your computer's safety!

Server Drive Failure

This past week we identified a failed hard drive on one of our client's Server. Our client was not aware of this until we reported it to them. We saved our client from downtime and lose of productivity because we configure our client's server with redundancy, such as RAID, dual power supply, ECC RAM, etc...This one way we help our client’s stay in business and remember if your network is reliable we did IT.

Why is lemon juice m

Why is lemon juice made with artificial flavor, and dishwashing liquid made with real lemons?

I woke up this morni

I woke up this morning wishing it would be Sunday. Was this weekend just too short or is it my imagination?

Oktoberfest 2010 fun

Oktoberfest 2010 fund raiser was a great success! Kudos to Susan, Chickie & all volunteers. The pork chops, spirits & deserts best ever!

You could walk away

You could walk away with 4 PADRE TICKETS to be raffled after my presentation. Today 2:00pm SD Convention Center, Room 28D #HBShowcase

I will be speaking o

I will be speaking on IT Concepts for Business Owners at the #HBShowcase Saturday 11, 2010. CLICK for More Info: http://htxt.it/iBG3

#HBShowcase. Busines

#HBShowcase. Business opportunities that may lead to future sales. I am looking forward to tomorrow. You are invited to do the same...

Cont. What I didi to

Cont. What I didi today, I had an opportunity to film a 30 second video for our website which will help explain our services to website visitors for FREE. This is one of the many BENEFIT at #HBShowcase. If you would like to increase web traffic or improve your online presence, I see no better way to communicate and provide a personalized introduction to your business or services.

Mayor Sanders stoppe

Mayor Sanders stopped by our booth and talk to my staff and me. I participated as a speaker for the Minority Hispanic Business Forum.

What an exciting day

What an exciting day at the #HBShowcase. Today I met our honorable City of San Diego Mayor Jerry Sanders after the ribbon cutting.

Would you like the o

Would you like the opportunity to win San Diego Padres tickets? We have 4 TICKETS FOR A LUCKY WINNER. Courtesy of Justin Petkus of @SDPadres who so graciously provided us with these GREAT SEATS FOR A GREAT GAME (if you’re looking for season tickets and/or luxury suites for groups of 20 or more, contact Justin Petkus, San Diego Padres at 619-795-5130. To WIN follow this link: http://htxt.it/YInD

Microsoft's patch Tu

Microsoft's patch Tuesday heads-up - includes 13 documented vulnerabilities fixes affecting Windows, IIS & Microsoft Office.

A huge "Thank you!"

A huge "Thank you!" for the support we've recieved from our vendor partners to get us to this point! As a token of our gratitude and appreciation , we invite you to come visit us at the Hispanic Business Showcase on Friday, September 10th and Saturday, September 11th. In order to win the prizes we have in store for you, you must be present and excited! Additionally, come see me present on advantageous business technologies on September 11th at 2:00 PM, Hall F of the San Diego Convention Center. We are all excited to see you there!

I set up a Facebook

I set up a Facebook profile where I can post my pictures, videos and events and I want to add you as a friend so you can see it. First, you need to join Facebook! Once you join, you can also create your own profile. Thanks, Antonio To sign up for Facebook, follow the link below: http://htxt.it/8Mvi Already have an account? Add this email address to your account: http://htxt.it/bM8E ======================================= bdbk46ssq@hellotxt.com was invited to join Facebook by Antonio de la Cerda. If you do not wish to receive this type of email from Facebook in the future, please follow the link below to unsubscribe. http://htxt.it/T67V Facebook, Inc. P.O. Box 10005, Palo Alto, CA 94303

I am proud to be pre

I am proud to be presenting on Sep. 11, 2010 at the Hispanic Business Showcase, San Diego Convention Center | Exhibit Hall F. Basic IT concepts for Small Business to help your business grow. I would like to hear from you and to learn what questions you have unanswered that have an impact on your business. You can posted them in Facebook or email me at Support@VNetPros.com and I will personally respond to all.

Here is a video by O

Here is a video by Offensive-Security which explains how one can easily be a victim of the Microsoft DLL Hijacking Exploit. More:http://htxt.it/i9to

Need to upgrade/repl

Need to upgrade/replace or migrate your server(s) or desktops to newer operating systems. As a professional company we pride ourselves in providing a team of subject matter experts, little to no downtime we document before and after the project. NEED HELP…Give us a call at (858) 633-1800 or visit us at www.VNetPros.com

VNet Profesionals co

VNet Profesionals completed a new domain on a 13 server network for a well known Carlsbad Publishing Company. Great job Ben Moore and team.

Delivering quality I

Delivering quality IT Services requires three important elements: people, process and technology. This is why we stand out. www.vnetpros.com

Microsoft Exchange 2

Microsoft Exchange 2010 Service Pack 1 is now availbale! Here is the download link: http://htxt.it/8GGk

Microsoft Exchange 2

Microsoft Exchange 2010 Service Pack 1 is now availbale!

It has been 15 years

It has been 15 years ago that Microsoft launched Windows 95. Since then, a lot has changed, or is it still the same? What are your thoughts?

What are you doing t

What are you doing to grow your business? Join me on Sep 10-11, 2010 and learn IT concepts for Small Business to help your business grow

What a GREAT READ. H

What a GREAT READ. Helped me understand my lack of salesmanship, provided me with the right tools to close business deals and open my eyes.

Maximum technology and minimum financial risk!

Maximum technology and minimum financial risk! Get started with a 0% Promotion now through September 30, 2010 . Allworx has joined forces with CIT Communications Finance to help you: . Better serve your customers . Increase your sales, opportunities and closings . Maximize your working capital . Increase your profitability . At Allworx, we have always focused on a customer-centric, growth-oriented culture highlighting sales, service and execution. Our business has always listened to and acted on the needs of our customers. We are happy to offer an industry-leading financing program that meets the needs of both end-user customers and partners. The Allworx and CIT offering will open the doors to make an upgrade or a refresh of your customers' technology a reality. Give yourself a competitive edge on the road to recovery. Click here for a program flyer or learn more at www.citsaleslink.com or call 858-633-1800.

Another exciting day

Another exciting day at VNet Professionals, everything went well. Kudos to our PC Support Specialist and Operations Teams.

3.5 hours of hard wo

3.5 hours of hard work with a production & film crew and all I have to show for it is 3.5 seconds on film. It was great fun to be in it.

How far would you sacrifice service for price?

I had many sales and presentation meeting these past few months and I have noticed the attempts of business owner’s suggestion of lowering the price of our services. I understand the need to negotiate and bargain for a fair market value, I understand the need to justify lowering the overall cost while still improving the quality of service. However, the recurring message I heard over and over is that the person or company providing the "service" Information Technology (IT) support does not or has not provided them with the value or level of service the client has expected. In other words the level of service has degraded and the perception is that, it could be better, it could be more…more service, better respond time, more proactive support, or simply more attention to detail.

The perception of lack of service is hard to change once it has been engraved on the unsatisfied client and perception becomes reality. So much that the business owner, the administrative assistant, the CFO or office manager go on a silent quest to find a new IT support company that will satisfy that void. What can be done to fulfill that need? And what do we do as support professionals do to create a longer lasting presence that will satisfy the attention needed by our clients?

I have implemented several rules and guide lines to follow:

1. DO NOT leave the client’s premise until all IT support business is completed. Stay as long as needed.

2. ALWAYS leave room between appointments as there will always be more work than expected. This will allow you to call ahead and let your next appointment know if you are running late.

3. IT IS GOOD to be busy and timely but do not rush or make your client feel you are too busy for them. Slow down at least while you have face to face meetings with your client.

4. ALWAYS ask if there is more items that need to be addressed before you leave. You are providing a service and to ensure you maximize their experience and your time should be your priority.

5. NEVER leave anything to chance (i.e. Do not leave, stay and make sure the server reboots and connectivity is established before you leave.) Stay that extra 15 min and test, test, test everything. A happy client will not mind paying for peace of mind.

6. NEVER leave a client on their own or leave them to finish your job. If you start, you should finish and test. There is nothing worse than been handed off more work or a responsibility meant for someone else (the IT professional.)

7. BE UNDERSTANDING and supportive of the needs of your client. If you listen you will understand and do better.

8. CLARIFYING is very important, to have a meeting of the minds. Do not have arguments; set expectations of the outcome this will be beneficial to all. By following these guide lines you will reach and outperform your client’s expectations.

Why are many of these listed items not followed by my peer IT Professionals?

I will continue on my next comment…

What a wonderful Mem

What a wonderful Memorial day. Thanks to our Armed Forces that give so much to our country. My thoughts and prayers go to our heros that have fallen.

This month sales inc

This month sales increased for HW, SW & IT services. This has been our best month this year. We are excited to see a good economy outlook.

VNet Professionals T

VNet Professionals TODAY at the San Diego County Hispanic Chamber of Commerce Mixer...Lear more:http://htxt.it/Z6bY Hispanic Chamber of Commerce

RT Inc. Magazine: 10

RT Inc. Magazine: 10 tips for moms who run businesses: http://ow.ly/1IPDU #happymothersday

A mothers LOVE.

We wouldn’t be here without you. May you receive love back today and every day from your children. As we all know a mother’s love is infinite. Happy Mother’s Day!

WIFI or Cable my office Network?

This past week a prospect called for assistance with their network, very slow and problems connecting. Through the interview I discovered that all their computers are connected via a wireless (WIFI) environment. When a business depends on network resources (shared data, applications, printers, etc.) it is critical to ensure network integrity, so all users are productive and avoid loss of employee’s productive time due to downtime and avoid lowering employee morale from the constant interruption of their work flow due to computer related problems. It has been our experience that the best way to connect computers and minimize downtime is to hardwire your business network. Connecting a group of computers via Ethernet (100/1000 Mbps) is still the norm and most effective. WIFI is an excellent way to provide guest and non critical connectivity access to network resources or to the Internet. We had this same concerned asked of us last year from another organization that was planning to implement a 100% WIFI environment at their new building, we convinced them by making a solid case that WIFI is not ready for business critical applications. The expense to cable the new building with an Ethernet infrastructure will be worth eliminating problems with WIFI later on. Here are a number of factors that can cause access point signal to deteriorate and have low network performance or to simply to stop working. And this could be intermittent, sometimes it works and other times it does not and could be hard to troubleshoot just by its very nature. In many instances any appliance that operates on the same frequency level (2.4 GHz) as 802.11b or 802.11g can cause interference with your wireless network, the source could be from your neighboring business within your building, next door, across the street, etc. Be sure to keep cordless phones, microwaves and other electrical equipment at least 3 feet away from any access point. Devices using the same radio channel, will cause interference and could also be the culprit. Even the equipment from your manufacture may be the determinant factor of why you are having WIFI issues (consumer class vs. business class or stronger vs. weaker) better equipment cost more and has more feature to mitigate connectivity problems and more configuration choices and cost more to manage. We have found wireless networking to have many security issues; there are a great number of security risks associated with the current wireless protocols. Hackers have found wireless networks relatively easy to break into, and even use wireless technology to crack into wired networks. As a result, it's very important that enterprises define effective wireless security policies that guard against unauthorized access to important resources. Many of our prospect clients do not understand how important enforcement to wireless security and what it means. The risks to users of wireless technology have increased as this service has become more popular and easier to deploy. After all these findings and for Peace of Mind, insurance of a higher performing network, less downtime, increased employee morale and a more secure environment. I will continue to recommend that you hardwire your office with Ethernetstandard cabling (Cat5e/Cat6.) And use WIFI limited to guest network to avoid having problems with slow performance, network interruption, loss of signal, security, etc… It is priceless when you think about it. The cost to hardwire your network is very well worth the investment. The cost of a WIFI network may seem lower at first. But in the long run it is more expensive. Antonio de la Cerda, Network Systems Engineer VNet Professionals Inc.

Day without my electronic leash.

This past week my cell phone failed. I felt disconnected from the world. I took as a forced break. There is nothing I can do about it anyway. What would you do if your cell phone failed? Would you be stressed or would you take a break?

I experience 1st han

I experience 1st hand what my clients do. Here I am at Craters and Freighters San Diego, shipping a work of art to NY. http://htxt.it/Dks6

Mother Nature remind

Mother Nature reminds how fragile business is.No client experienced interruption-downtime. Thank you for trusting our IT advice.Learn how:http://htxt.it/zdT5

added http://hellotx

added http://hellotxt.com to update and read status

VNet @ Adtran Younified Tour 2010

Participating in our industry events keeps us current with the latest benefits to help clients to stay ahead of their competition. http://htxt.it/Zg7t!/album.php?aid=18500&id=100000226495168

Did you know 98% of

Did you know 98% of email is spam or virus infected. Impacting business productivity, up to several working days per year per employee.

I cannot believe we

I cannot believe we are entering March 2010, 1/6 of this year is behind us. It just feels like time is moving faster? What do you think?

Antonio de la Cerda,

Antonio de la Cerda,President of VNet Professionals participates at the ASCII Success Summit 2010:Strategies and Server Performance for SMB.

We completed a 300 u

We completed a 300 user Exchange 2003 to Exchange 2007 migration over the weekend for a NV financial institution.

Happy Valentines Day

Happy Valentines Day! For those who forgot, the secret is to get a card, flowers, expensive chocolates are a nice option.

Chinese new year, wh

Chinese new year, which begins Feb. 14, 2010. Is the year of the Tiger it is the third sign in the cycle of the Chinese Zodiac, which consists of 12 animal signs. The Tiger represents courage, and this fearless fighter is revered as the sign that wards off the three main household disasters: fire, theft, and ghosts. Now you know and Happy Chinese New Year.

Completed another Wi

Completed another Windows Small Business Server 2008 installation. If you need support for your SBS server we are at your service.

VNet Prestigious List of Clients: Saturn Freight Systems

We welcome to our prestigious list of clients and provide Network Support to West Side Air, Inc. a San Diego Freight service Company.

One RACE, the Human Race

The benevolent outcome from the Haiti disaster is coming together as ONE to help one another. We are one RACE, the HUMAN RACE. And it shows.

We saved client over

We saved client over $5K in revenue after identified network issue for 1st time client.Cient is very happy with our troubleshooting skills.

Heavy rains in San D

Heavy rains in San Diego promted more supports calls than usual. A good idea is always to make sure your server is protected with a UPS.

Brownouts or Blackouts Protection

With today's weather and even in good weather it is always a good idea to have an Uninterruptible Power Supply (UPS) to protect your servers

Making one client ha

Making one client happy after troubleshooting and correcting Windows Small Bus. Server 2K8

9204 is the newest addition to the Allworx IP Phone

IP phone 9204 is the newest addition to the Allworx series of voice solutions VNet Professionals offers. Check it out at: http://htxt.it/ph0v

Support is ending fo

Support is ending for Windows XP with SP2 and Windows Vista (RTM version) on July 13, 2010.

It is days like this

It is days like this that I am glad to utilize the same technology we encourage small business to use, VoIP allowed me to work from home and enjoy the company of my family.

It is a beautiful to see rain

It is a beautiful thing when it rains in San Diego, CA. I look forward to a fresh day after the rain.

Did you Know? Interesting Statistics on the history of our IT world

Check this video out -- Interesting Statistics on the history of our IT world and its future... Did You Know? http://www.youtube.com/watch?v=cL9Wu2kWwSY

Windows 7 setup secrets

As of May 5, the general public is finally allowed to download the official Windows 7Release Candidate. It’s been up on BitTorrent networks since mid-April, and developers with MSDN or TechNet subscriptions have had access to it since April. But those groups constitute a tiny fraction of the people who are seeing the Windows 7 release candidate for the first time with its public release. (You can find downloads and installation instructions at Microsoft’s website.)

For the benefit of the early adopters and those who patiently wait, I’ve been gathering information on the right and wrong ways to set up Windows 7. For the past week or so I’ve been installing and upgrading the RC code on a wide variety of systems—notebooks and desktops, with and without touch and tablet capabilities, with and without TV tuners and Blu-ray drives, as clean installs and upgrades, in x86 and x64 flavors, documenting the process.

In this post, I want to share seven of the lessons I’ve learned along the way, including a few setup secrets that even some Windows experts don’t know about.

Secret #1: Choose the right Setup option

Secret #2: Start with a clean disk

Secret #3: Back up your old drivers first

Secret #4: Do a nondestructive clean install

Secret #5: You need less disk space than you think

Secret #6: Unblock the upgrade path for Windows 7 beta

Secret #7: Unlock those extra editions

By Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications